Privacy & Terms

Disclaimer, privacy policy and cookie notice

1. Disclaimer

1.1 The information contained in this website is for general information purposes only. The information is provided by Tapestry Urbanism Ltd t/a Tapestry and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website. Any reliance you place on such information is therefore strictly at your own risk.

1.2 In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

1.3 Through this website you are able to link to other websites which are not under the control of Tapestry Urbanism Ltd. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

1.4 This website is owned and controlled by Tapestry Urbanism Ltd. All information, data, text, images, graphics on this website are the copyright of Tapestry Urbanism Ltd, unless otherwise stated. All rights are reserved.

1.5 No part of the website may be reproduced in any form or by any means for any purpose without the prior written consent of Tapestry Urbanism Ltd.

Company registration details

1.6 Tapestry is a Landscape Institute Chartered Practice and Urban Design Group Registered Practice. Senior staff are chartered by the Royal Town Planning Institute.

1.7 Tapestry Urbanism Ltd is registered in England & Wales under registration number 7844094 and also operates under the trading name of Tapestry. Our registered office address is Studio E, Mainyard Studios, 90 Wallis Road, London E9 5LN.

Email disclaimer

1.8 This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you are not the intended recipient you are not authorised to and must not disclose, copy, distribute, or retain this message or any part of it. Tapestry Urbanism Ltd accepts no responsibility for information, errors, or omissions in this email.

2. Privacy Policy

2.1 Tapestry Urbanism Limited (“We” or “us”) are committed to protecting and respecting your personal data and privacy. This privacy policy relates to our use of any personal data we collect from you from any of our services. Whenever you provide such information, we are legally obliged to use your information in line with all applicable laws concerning the protection of personal data; including the Data Protection Act 1998 and 2018 (DPA), and The General Data Protection Regulation 2016 (GDPR) together, and with other subsequent laws “Data Protection Laws”.

Who we are and how to contact us

2.2 For the purpose of the Data Protection Laws, the data controller is Tapestry Urbanism Ltd, registered company number 7844094. If you want to request more information about our privacy policy or information regarding data protection you should contact us using the details provided below:

FAO: Privacy Officer

Tapestry

Studio E, Mainyard Studios, 90 Wallis Road, London E9 5LN

Email: privacy@tapestry.studio

The data we collect about you

2.3 We collect and process Personal Data. Typically, the Personal Data we collect, and process will include name, address and email address but we may collect and/or process other Personal Data from time to time. It also may include IP address and cookies of your visit to websites.

2.4 We only collect data from you directly or via third parties (see Third Parties below).

2.5 How your data will be used:

We use information held about you to:

carry out our obligations arising from any contracts entered into between you and us;
provide you with information, products or services that you request from us or which we feel may interest you (where you have consented to be contacted for such purposes or where we have identified a Legitimate Interest);
carry out necessary maintenance to our infrastructure; and
notify you about changes to our services

We also embrace the use of social media and may wish to process any comments made public by you.

Third parties

2.6 We will keep your information within the organisation except where disclosure is required or permitted by law or when we use third party service providers (data processors) to supply and support our services to you. We have contracts in place with our data processors. This means that they cannot do anything with your personal data unless we have instructed them to do so. They will not share your personal data with any organisation apart from us. They will hold it securely and retain it for the period we instruct.

Where your data is held

2.7 We store any Personal Data in the UK, EEA or in a country where an adequacy decision has been made by Article 29 Working Party (e.g. EU-US Privacy Shield).

Legitimate Interest & marketing

2.8 Where we use Legitimate Interests, we will record our decision and our method on making this decision.

2.9 If you are an existing contact or customer, we will only contact you by postal and electronic means (e-mail) with information about services or goods which you have previously purchased from us or enquired about. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by post or electronic means only if you have consented to this. You can choose to not receive these types of communication by contacting us.

Applications to work for us

2.10 If you apply to work for us (directly or indirectly) in any role (including volunteers) we may receive data about you from third parties. In addition, we will keep the details of your application and any additional information provided to us by you or others during your application so that we can keep you informed of future opportunities that you may be interested in. If you do not wish for us to keep your details for this reason, please let us know by contacting us using the details provided in this policy.

Data retention

2.11 Our data retention policy is dictated by the Data Protection Laws and is available for inspection by submitting a written request using the contact details provided in this policy.

Your rights

2.12 Under the Data Protection Laws your rights are:

· To be informed - We must make this privacy policy (sometimes referred to as a privacy notice) available with the emphasis on transparency over how we process your data.

· Access - You are entitled to find out what details we may hold about you and why. We strive to be as open as we can be in terms of giving people access to their personal data. Individuals can find out if we hold any of their Personal Data by making a formal request under the Data Protection Laws. Such requests should be in writing to the contact details provided in this policy. In the instance that we do not hold information about you we will confirm this in writing at the earliest opportunity. If we do hold your personal data we will respond in writing within one calendar month of your request (where that request was submitted in accordance with this policy). The information we supply will:

· confirm that your data is being processed;

· verify the lawfulness and the purpose of the processing;

· confirm the categories of personal data being processed;

· confirm the type of recipient to whom the personal data have been or will be disclosed; and

· let you have a copy of the data in an intelligible form.

· Rectification - We are obliged to correct or update your details. We will correct or update your data without delay provided you make the request in writing to the contact details provided in this policy, clearly specifying which data is incorrect or out of date.

· Erasure - This is also known as the request to be forgotten. Under Data Protection Laws you have the right to erasure under specific circumstances. A request for your personal data to be deleted will be decided on a case by case basis and should be submitted in writing to the contact details provided in this policy.

· Restrict processing - You have the right to ‘block’ or suppress the processing by us of your personal data.

· Portability - You have the right to obtain and reuse your personal data that you have provided to us.

· Object - You have the right to object to us processing your data in relation to direct marketing and or profiling.

· Rights in relation to automated decision making and profiling - We do not use automatic decision making or profiling.

2.13 Please note that you may need to provide identification in order to prove who you are if you wish to invoke any of your rights as provided by the Data Protection Laws and as summarised above. If you agree, we will try to deal with your request informally, for example by providing you with the specific information you need over the telephone

2.14 Changes - We keep our privacy policy under regular review, and you should check back regularly to ensure you are aware of changes to it. We may display this notice to you from time to time to help ensure you are aware of its contents.

2.15 Complaints - You have the right to complain about the processing of your personal data. Please contact us using the details provided above. If you are still unsatisfied you have the right to complain to the Information Commissioners Office: https://ico.org.uk

3. Cookies

3.1 Our site uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By browsing or using the services we provide on the site, you are agreeing to our use of cookies.

3.2 A cookie is a small file of letters and numbers that we store on your browser or the memory of your device. Cookies contain information that is transferred to your device’s memory.

3.3 We use the following cookies:

· Strictly necessary cookies

These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website.

· Analytical/performance cookies

They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

· Functionality cookies

These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

3.4 Cookies:

3.5 Privacy - We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

3.6 Security - We take all reasonable steps to protect your personal details. However, we cannot guarantee the security of any data you disclose on-line. You accept the inherent security risks of providing information and dealing on-line over the Internet and will not hold us responsible for any breach of security unless this is due to our negligence or wilful default.

3.7 Squarespace Privacy - Our store is hosted on Squarespace. They provide us with the online platform that allows us to showcase and sell our products and services to you. Your data is stored through Squarespace’s data storage, databases and the general Squarespace application. They store your data on a secure server behind a firewall and adhere to GDPR legislation. For more insight, you may also want to read Squarespace’s Privacy Statement at https://www.squarespace.com/privacy

3.8 Cookies used on the Tapestry website include:

Cookie Type Decription Duration

ss_cvr Analytics The cookie is used to identify unique visitors and tracks a visitor's sessions on a site. 2 years

ss_cvt Analytics The cookie is used to identify unique visitors and tracks a visitor's sessions on a site. 30 minutes

ss_cid Analytics The cookie is used to identify unique visitors and tracks a visitor's sessions on a site. 2 years

ss_cvisit Analytics The cookie is used to identify unique visitors and tracks a visitor's sessions on a site. 30 minutes

ss_cpvisit Analytics. The cookie is used to identify unique visitors and tracks a visitor's sessions on a site. 2 years

crumb Necessary The cookie is used to prevent cross-site request forgery (CSRF). session

crumb. Necessary. The cookie is used to prevent cross-site request forgery (CSRF). session